Poor customer support – DrChrono EHR / EMR Review

I have never left a 1 Star review before. There is no number to call when you need support, they lock you into contracts that automatically renew for a full year (month to month is not an option, even if you have the employee just for another month) and putting contracts on hold until you hire another doctor is not an option. Have been having an issue that’s been unresolved and apparently they’re understaffed. Won’t be renewing when this contract is up despite of the difficulty of switching EHR systems.
Review by Gsnapper on DrChrono EHR / EMR.