Unscheduled maintenance! – NissanConnect® EV & Services Review

⭐️⭐️??? - Updates work again... but the app is still under-developed. It looks like they’ve added iPhone widget capabilities, but no way to edit the list to features you want to use. Now that we can use the widgets, they will need to change the name of their app settings so it is not confused with the phone’s widget settings. The widget should also show when the status was last updated. ????? - Sadly Nissan is failing to update its customers about an unscheduled outage for this app. Logging onto the Nissan owner’s portal you can still retrieve updates, but the app is not updating at present. I spoke to a representative and they are unsure about when it will be resolved. Nissan! If you’re listening... please listen to and connect with your customers. Let us know there is an issue so we know what to expect. You’re not selling this EV green wave driving experience to the best of your ability. Original review: ⭐️⭐️??? - Depending on how the cellular radio or signal for getting vehicle info actually works, it could be understandable for the slow updates: Update request leaves the app and reaches EV&S servers, dials in to the car, polls for information, receives the information, sends to app... that could understandably take a minute, particularly depending on cell service or signal strength in the area. Problem is, the app should(could?) be anticipating that and try to preemptively update, but doesn’t. Can there be a setting to automatically update all data upon opening the app? Or maybe on a schedule? Additionally... please let us change the car’s color!
Review by TekuGai on NissanConnect® EV & Services.