Good with a little caution – Trip.com: Book Flights, Hotels Review
I found a nice ryokan in japan at a cheaper price here than anywhere else and booked it....then I read a review of someone else who had done the same and the ryokan never received their reservation. I was nervous and contacted my ryokan directly from their webpage...and they didn’t seem to know about my reservation. However, I gave them further info and confirmation numbers from trip.com, and they were able to confirm my reservation after a few days (apparently trip.com booked through another company which works with the ryokan). I guess there was a delay somewhere along the line sending my reservation info. So I’d say if you find a cheaper price here go for it but...make sure to confirm directly with the hotel.
Review by Reblez on
Trip.com: Book Flights, Hotels.