When it works - Great App. Audio Doesn’t Work A LOT – Deutsch perfekt lernen Review

This is an expensive app/ subscription (in my opinion) for it to not be working as often as it is. When it works, I absolutely love it. Native speakers going line by line in very clear, well-paced, easy-to-understand speech. It really helps to learn new words, patterns and pronunciations when you hear them say it as you read it. It can be dowloaded and played offline, which is also great. The problem is the audio won't come on half the time. I have uninstalled and reinstalled the app. I have waited to see if its being downloaded. Turned the device off and on. It just works when it wants to and doesn't when it doesn‘t. There is no customer service. No email or phone number. The best you get is a page with answers to some FAQs, which also doesn't help the problem. It says to just wait because it takes a while to download. App says the issues are already downloaded. Even issues I've already downloaded and listened to several times on several different days won't play again on other days the app is being buggy. Sometimes i have to go forward to the next page and then go back to get the previous page to play. Its weird. Again - very expensive to have all these problems.
Review by Chaseyoung14 on Deutsch perfekt lernen.