Two wrecks while using DroneDeploy – DroneDeploy Flight App Review

I’ve lost two drones (Inspire 1) using DroneDeploy. I am a Professional user and was having good success with it until last October when the drone apparently lost connection and crashed. I ended up having to replace this one. On its second flight it crashed again doing the same thing. My question is, in this event shouldn’t the drone return home? Anyways, spoke with tech support each time and both times they couldn’t help, saying it’s a DJI issue. Obviously DJI support says it’s a software issue. So as the customer, I’m left with two wrecked drones and no answers. Pretty upsetting especially considering I was happy with the results up to this point.
Review by dronepilot18 on DroneDeploy Flight App.