Headset pairs with phone but app doesn’t see it – BackBeat FIT Companion Review

I have tried so many times to get the app to find the phone. I tried pairing the headset with my phone and then installing the app. I tried forgetting the headset on my phone and installing the app first. No matter what I do the app doesn’t see the headset. Fortunately the headset pairs great with my phone.
Review by ECastellaw on BackBeat FIT Companion.