Rating train and its system, not the app – GoBrightline Review

Website bites. Is ill/ lack of informed about everything. FYI. Parking costs $6 for 24 hours and app is mandatory. I had # on my phone and temp tags on car. Couldn’t update THAT on the phone so had to download THAT app just to park. When I booked Brightline ticket, don’t email had no QR so printed ticket. Also no QR. So even though I was 30 min early for train, before parking debacle, I was now bit pressed for time. Went upstairs and they directed me back downstairs to get proper ticket. Waited then once at counter told to go to kiosk to print ticket. Did so. Kiosk showed no valid reservation. So back to que at ticket counter. Then they couldn’t find my reservation even though I was holding printout. Now three minutes to departure. Told they would hold train. Then told I should have arrived earlier. Really?!?! Finally printed ticket. Ran upstairs. Tried to use printed ticket to get through gates. Gates showed train already left. And to go rebook. Gal said she would hold train. Couldn’t find my name on manifest. Even though ticket in hand. Ugh! Finally let me through anyway. Ugh.
Review by better at weather than NOAA on GoBrightline.