Works randomly!! – Directed SmartStart Review

I’m fairly disappointed with this app and the SmartStart system. I park my truck in the same place at home and work every day. If I’m lucky, the app will start my truck 50% of the time on the first try. Very often I get an error message saying my truck has poor cellular coverage. If I try again, it will eventually start. Then the app will show my truck having good cell coverage. I’ve emailed the company several times to get assistance. That too is a frustrating experience. I get automated responses saying someone will contact me in a few business days, but nothing happens. Now I’m coming up on the renewal period. Trying to decide whether the renew and hope they improve the system, or just walk away from it and write off the cost I have already invested.
Review by Countdowndude on Directed SmartStart.