Provides Services the CU’s Native App Does Not – CardNav Review

This app just saved my account when someone tried to use my debit/credit card online. This app allows you to set up real-time texts or email alerts or both. It has a button that allows you to turn off all transactions (except automated payments) immediately if you suspect fraud. When the Text Alert came in that someone was trying to use my card - a charge I didn’t recognize or authorize - I turned the card off in this app. Next morning When I called the CU, they showed card declined 2 additional times. Card was closed as “compromised” & a new card issued. This app is easy to use: create username, password, then enter debit card number associated with your CU account. After your adding your postal code, the app will pull up your connected accounts. You can then set up alerts about transactions based on amount, country of origin of purchase, online or retail, and more. This app shows your recent transactions, alerts/notifications, balance, etc. It works in real time (timezone is based on your phone’s settings) - that’s how it showed me someone was trying to use my card when I was home watching a game - and I was able to turn off the card so they could not continue to use it. The only “complaint “ I have about the app is that it lets you create a PIN to get back in once you’re already signed in, if you have to leave the app to answer the phone, for example, and I wish you could use the PIN all the time to get in.
Review by Johnny5321 on CardNav.