Has login, subscription, and customer service problems – Sacramento Bee News Review

This newspaper will not last long in the digital age if it can’t improve this app. It is not possible to subscribe to the digital form of the newspaper using the app. You must use a web browser instead. There is no way to log into your account once you’ve subscribed, using the app. A so-called login page under the customer service option does not have a username and password but instead a phone number and address, and is meant only for use by those with a home delivery subscription, even though it doesn’t say that. When you try to comment on an article, it rejects your attempt with a message that you are not a subscriber. I am a subscriber there is no way to tell the app that I am. To comment on an article, you must go through a social networking site to log in. The Bee does not provide a way for its own subsccribers to comment using the App and their Bee account!!! There is no search function. The app works well for reading articles, although the print edition mode is not pleasant to use and I don’t use it. The headings such as top stories, news, and latest news don’t differ very much. These app problems have been present for a year or more without being addressed. This is not a hopeful sign.
Review by Tedtoal on Sacramento Bee News.