KYC hasn’t been working for months – Paytm: Secure UPI Payments Review

KYC hasn’t been working for months so the app and service are quite useless. You can’t load money into the Paytm wallet without KYC, and there’s nothing you can do with the service without loading money into it. What’s worse is that the app description doesn’t inform you about any of these problems. It tells you it allows KYC but that doesn’t work. It tells you to open a Paytm bank account but when you try to do that you get a message that no new accounts are being opened at this time. This has also been going on for months. The least that Paytm should do if they can’t get their service working is to correct the app description.
Review by ExperiencedAppUser on Paytm: Secure UPI Payments.