MUST HAVE for any IT professional! – AD HelpDesk Review

One of our users account information had been written down on a post it note (Not the smartest thing) and it was stolen along with their laptop. Obviously this is a huge problem on it’s own. But we needed to change the users credentials ASAP, and I found out about this while I was out running. I just whipped out my phone, vpn’d in and locked the user account within about 2 min. Normally I would have had to get back to my car and then drive for another 15-20 min in order to take care of this. This App saved me from having to give up on my workout for the day, and it also may have saved the company a lot of headache. This is only one of several times I have found it useful. I would gladly pay for it 10 times over for the amount of freedom it has given me!
Review by Hyris on AD HelpDesk.