App is confusing – Nikki Rica Fit Review

I have changed my password several times and whenever I go to “change my subscription” it’s telling me invalid password. Then I click change password and it tells me “invalid token” I can still get into the app itself, and change password there too. All I wanted to do was see the exact date I will be charged and the exact amount as I never received an email confirmation with this information, which is pretty important. It’s also unsettling that I can’t get into this info, and therefor would not be able to cancel if I wanted too. I signed up on BlackFriday, so the amount is supposed to be significantly less then each month then what it costs normally. I have not gotten to actually use the workouts yet, but was planning on starting tomorrow. Reading some reviews seems as though the app does not always work. Hoping this is not true too, or I will be canceling seeing as I only signed up to use the app while I’m postpartum (due in 3 weeks) and can’t get to the gym for months after baby comes.
Review by AMom3x on Nikki Rica Fit.