DO NOT USE THIS APP – Amazon Key Review

I never usually write reviews but, my experience with Amazon Key was HORRIBLE to say the least. When I first used the app it was easy/convenient, my package was delivered on time and everything was fine. I didn’t realize that this was set up a my preferred delivery method. I placed about EIGHT more orders and only received ONE. Every single one of these orders I had received a notice from amazon that it would be coming late. Finally when I spoke to customer service about this they claimed that all my packages were lost!!! This was clearly an issue solely with amazon key because I had received other orders I placed through amazon but on my doorstep and NOT with amazon key. I will NEVER use this app again.
Review by Sofia I. on Amazon Key.