Good app, poor response – BOS:311 Review

Not sure why Boston has a 311 app. The service is useless! The city does not care about resident parking. We have multiple cars parked on our street during TD Garden events and the only response to reports we receive from 311 is “case closed” or “duplicate request” My favorite is when they respond 48 hours later and tell you “the area is clear” ya think? The illegal parkers left two days ago. I don’t think these people actually work. Needless to say I’ve deleted the app and just call the tow companies myself.
Review by SAV1003 on BOS:311.