Blocked out of my account – OneLogin Protect Review

Don't get me wrong the app works good and helps me protect my account. But I recently got a new phone and downloaded the same app and there is literally no way I can access my College account. Im blocked out and there is no way to get a new code to set up the new phone. Please Oneprotect address this cause i saw that I'm not the only person who complained about that.
Review by leonoradevinci on OneLogin Protect.