Terrible application – Union Bank & Trust Mobile Review

The new updates have been out awhile and I keep hoping that the web development team is actually paying attention to feedback. They are not. Why did I only give it 1 star? Because, once again, I opened the application but it wouldn’t load. I tried on both WiFi and over cellular data. It *finally* brought up the “fingerprint” screen... then promptly timed itself out when I put my thumb on the unlock panel. I had to close it and reopen it about 5 times. Some mornings it won’t open at all. Frustration #2 is that the application is very cartoon-looking, with an old-school iOS interface. I wouldn’t mind this, except even when it finally opens and I can login, it runs and loads soooooo slooooooowwwwly. Frustration #3 is that I was looking forward to being able to see *all* of my most recent transactions, but when I hit that option on the screen, it only brings up my current available balance, date of last deposit, etc. The update has been out for a long time. Are they still “working out kinks” or is it finally safe to assume that whoever wrote the program for UBT for iPhones had no idea what they were doing?
Review by Ipaduser19840 on Union Bank & Trust Mobile.