Waste of time waste of money – Tbdress Shop Fashion & Trends Review

I ordered a wedding dress from them (nothing special just a standard size). Within that day of ordering The plans for the wedding location changed so I had been trying to return/cancel the order. It took me a full week of constant calling and emailing to actually reach someone. When I finally did reach them they told me they could only give me a 40% refund because they “are just the makers for the dress not the resellers” and both the labor and material cost would be a big lose for them. The return policy says you have 24 hours within ordering to cancel and get a full refund (which I had spent hours trying to do) or within 15 days of receiving the dress to return it with a full refund. I still haven’t received the dress and I’m already being told that I won’t get my money back.
Review by Best app Eva 1234 on Tbdress Shop Fashion & Trends.