Good app, bad bug resolution and tech support – Garmin Pilot Review

Can’t click an airport and get weather, airport info, etc. as I could in previous versions. Just get the spinning wheel. This used to work fine. After 9.4.1 it no longer works. Garmin aviation support acknowledged the spinning wheel issue in 9.4.1 and customer service/tech support first told me on 8/13/18 the issue was fixed “3 hours ago” and to check again after rebooting. Did that and called in again when the spinning wheel wasn’t resolved. Next agent tells me the issue is fixed with the latest update. I hang up and check the App Store - 9.4.1 is the latest, problem is still occurring. Next agent I speak to, states I have to uninstall and reinstall. Cool. No problem. I have “just” enough time to do that before my scheduled departure. Do that, and guess what... Still have the spinning wheel. Pretty disappointed that basic functionality has been broken for so long now. I originally thought maybe I had an LTE coverage issue or something but nope. This is happening on my iPhone and iPad while connected to LTE, Wireless and my brand new GDL52.... spent a lot money investing in the now broken Garmin Pilot ecosystem of products. Thankfully still within my return window to return the GDL52 to Sporty’s and go to Foreflight.
Review by canastl on Garmin Pilot.