IT IS IMPOSSIBLE TO CANCEL THIS SERVICE – eFax App–Send Fax from iPhone Review

I tried to call their customer service tonight to cancel my account five times, and no one answered. I also tried to chat with someone from customer service for over thirty minutes, still no one connected, and it finally timed out and disconnected me from the chat. After I wait all of this time I get kicked off because no one will answer? This is the fifth time I have tried to cancel this account in the last two months. NO ONE will ever answer! I sent four emails, and two tonight. You are supposed to call or chat with them to cancel your account, BUT LIKE DTV SATELLITE TV, NO ONE WILL EVER ANSWER!!! TRY MAKING A CANCEL ACCOUNT BUTTON! I am contacting Apple support because this is an app the locks you in, and you cannot cancel the service due to the fact that they never answer.
Review by rtry2 on eFax App–Send Fax from iPhone.