Horrible customer support – Final Fantasy XV: A New Empire Review

This is a pay to win game and I’ve made my peace with that, it is what it is. If you don’t have money to spend this probably isn’t the game for you as players 4 times your size will drop you with one march twice the size of your rally. But the worst thing about his game is the customer support. If you have legitimate concerns they don’t even take the time to read it or send you a personal response. They see the name of your ticket title and send you a generated response that likely won’t even address half your concerns. And with the number of trolls in game telling you and your family need to kill themselves this is beyond no longer worth he headache. Multiple times I’ve had players in game spam me horrible things from multiple accounts and of you block it they just make a new one. Took me three days to get a response from the devs and when I did it was an automatic response about how if I had proof I needed to send it despite in my first email I included 33 screen shots of harassment. Horrible development team, horrible support team, need to spend 1000 a month to have a fighting chance. Good luck all.
Review by HighNerdKing on Final Fantasy XV: A New Empire.