Illegal charges – Uber - Request a ride Review

I write this hoping that Uber will fix this problem. I don't know what else to do, I've tried to email and I've only received automated replies. I was incorrectly charged $80 dollars for a cleaning fee for a mess I did not make. The whole circumstance was suspicious. The driver submitted the report 6 hours after the trip. Also the images they submitted were vague and unspecified, a Gatorade bottle and a cheese puff. I don't even drink Gatorade! It was absolutely not my mess at all. A system that makes it possible for scammers to steal money is broken and illegal. I will not use Uber until they give me my money back. The worst news is, I have numerous friends who have experienced the same thing, and they haven't gotten their money back either!! It's crazy! I'm switching to Lyft, as I haven't heard of this scam from them.
Review by Mrewing11 on Uber - Request a ride.