Unprofessional and rude – Uber - Request a ride Review

The app would not let me add my correct location so I called him to let my driver know where I was. He had not showed up for a minute and so I called again and he kept saying he is on his way but then hung up and never showed up. I spend about $1000+ on Uber a month and this has been the second ride I’ve had issues with this year. I’m a loyal costumer and I would like a refund or for him to be fired because this is VERY UNPROFESSIONAL. He drove around honking continuously making a scene and then when I walked to him he proceeded to raise his voice with me saying that I need to be where I say I am in gps when I said earlier I called him and told him where I was. I will not use Uber ever again if this happens again. He made me late to my destination by 30 minutes which irritated me a lot. He also said that he has to charge me a fee since I took so long but I CALLED HIM 4 times to find out where he was cause I don’t have money to waste or give away with an extra fee since my parents both just passed away. If I could give him 0 stars I would but i can’t. Very dissatisfied with this ride.
Review by valaree rice on Uber - Request a ride.