Terrible Experience – Dolly: Moving & Delivery Help Review

I requested a Dolly 24 hours in advance, and received a confirmation in minutes. Prices were steep compared to pro moving companies, but I needed help quickly. I built my plans around the confirmed time my helper would arrive. I paid building fees to reserve elevators. Then, the helper cancelled one hour before the scheduled move. I was rescheduled with another helper and a different time slot 3 hours later. I had to pay penalties for a late move-out and to re-book the elevators. Customer Support was COMPLETELY unhelpful, and did not even apologize, let alone provide some sort of partial refund or credit. Stay away from this service.
Review by sgupta1234 on Dolly: Moving & Delivery Help.