Don’t bother – Norwegian iConcierge Review

The app has real potential, but they missed the mark completely. The schedule in the app would conflict with the daily flyer and on occasion events would simply disappear. Also, there are NO details of the on board activities, just the title and location. Just adding a couple lines about the activity would be huge. No map of the ship. This should have been a gimme. Just a simple map of where public places are, the floor, simple stuff. They have it on the website, why not put it in the app? There is no way to see restaurant availability (you can book a reservation in a specialty restaurant via the app but cannot see when there are openings prior to booking). Real time text messaging, completely missing. The messenger does work but only if you keep the app active AND keep the phone on. If you put phone sleep mode, nada. The app only works on the ships Wi-fi. You can’t look up anything once you leave the ship. It would be amazing if I could see excursions I booked and speciality restaurant reservations. I’ve had apps similar to this where I can share events with others, that would incredibly helpful. The one pro was being able to have a relatively decent listing of your spending. That was actually useful. One last criticism, they have a survey on the app, but it was blank for the first several days. Well, I wanted to leave feedback but it only looked active on the last day. On the last day when I I’m racing to get off the ship and then guess what, I can’t get to the survey now that I’m off the ship.
Review by SEMT70 on Norwegian iConcierge.