I wouldn’t do this if I were you – Dolly: Moving & Delivery Help Review

I bought some sofas because I knew my grandparents were visiting the next day. Our couches are ugly and old so it was time. Big Lots recommended using Dolly. We tried to call Dolly to schedule a delivery and they said we had to do it online. What the heck... So we download the app and it’s pretty confusing. We figure it out eventually and schedule a Dolly for 12:30. Nobody shows up. I wonder what the heck happened because the website said they don’t charge your card until the package is delivered and my Amex notified me that the amount was taken and I had no sofas delivered. This is pretty much delivery Uber. I had people messaging me asking about the delivery. Then I got an email saying things would be delivered at 12:30AM but the delivery came at 8:30PM. The delivery guys were great but the whole system was no good. Not worth 104 dollars.
Review by Madsy the Great on Dolly: Moving & Delivery Help.