Great customer service, useful app. – Oportun - Save, borrow, budget Review

I know digit is still figuring out how to make their algorithms better, but in that process I incurred an overdraft fee of $72 from my bank. I emailed digit in the morning and within a few hours got a response with them reassuring me they would reimburse me. The situation was super annoying but honestly I had everything resolved that same evening because of how fast they respond. On top of that, digit seemed to learn from the mistake and offered me a way to prevent this from happening again. All in all while the situation may have been annoying, digits customer service handled it extremely well. I’ve also noticed that just within a week of using the app I was able to save more than I would normally save (without spending) in a month. I think this app has a lot of potential to be really awesome once they work out the glitches, so I’m sticking with them. I’d definitely recommend anyone on the fence about it at least give it a try for your free trial period and then decide.
Review by Cute3036 on Oportun - Save, borrow, budget.