Need to call again?! – Go City Card Review

Couldn’t add my pass, which was purchased from Groupon, to the app. After reading the reviews I did call customer service. Yes, they did good in confirming my order number & email address. I was able to add my passes to the app. BUT... I told the representative that I will be purchasing more passes for a different city. Will I be able to add those passes without trouble? The answer was a frustrating “YOU HAVE TO CALL US AGAIN TO BE ABLE TO ADD ANOTHER PASS.” Seriously?! Can’t you spare us and your customer reps, who did sound bored and annoyed (I presumed from the same complaints) from all this trouble? Please make it user friendly for those purchasing from Groupon or Costco to add passes to your app.
Review by ginglenz on Go City Card.