Customer service – Blades and Rings Review

I have played blades and rings sporadically over several years and recently I had gotten back into the game with little trouble. However when I logged in today my game launched in an Asian language that I am unable to read. I first tried to look for an obvious button for customer support but could not find one. Next I went here and found a review with a reply from the developers listing a support email. When I contacted the support email I was sent an automated message saying they were receiving too many inquiries and gave off a sense that I would not receive help. I am willing to edit my rating but so far my customer service experience has not been good.
Review by Diamondveto on Blades and Rings.