OK but has some obvious problems – Texas Roadhouse Mobile Review

I have used call ahead for years and know the it is not a reservation. When you call a restaurant they ask what time will you arrive. It can be an hour later and they put you on the wait list starting an hour later. The app does not give you that option, it showed a 0-10 minute wait at 1pm and asked if I wanted on the wait list. It the said I would be removed if late by 15 minutes. It takes me 45 minutes to drive there, it was impossible to select the time to arrive and get on the wait list starting at 2. The app is clearly different from the phone in call ahead and what the in house system allows. The customer experience with the app should be the same as a phone call. .
Review by PSSnyder on Texas Roadhouse Mobile.

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