Lesson learned..... – Monero Wallet by Freewallet Review

The Monero freewallet is a good wallet app. It sleek and easy to use. Very simple to create a wallet and easy to access. Freewallet provides good support also. The only reason why I am giving this a 3 star is because I mined xmv to my xmr wallet. I did so thinking I was going to be able to access the private keys needed to export my xmr address, but I guess I was wrong. Support told me they cannot provide me with the keys for me to export. So I guess my xmv are lost and I’ll probably will never be able to claim it. Update: My ticket was closed. I was told they are working on a way for users export their wallet to desktop or other devices, honestly I don’t see that happening soon. Update: my user id is e50df8f5. Last update: So pretty much this was their response. I don’t understand why they don’t have export service for xmr(any of their wallets actually), but they can provide that service for bitcoin wallet. They pretty much stole my xmv. “we understand your request but not able to satisfy it. Since export service is not provided for the XMR Freewallet app, you won't be able to claim your XMV with the external service through this operation. Best regards, Freewallet Support Team”
Review by Racingking108 on Monero Wallet by Freewallet.