Horrible App and Insurance – MyQHealth - Care Coordinators Review

So disappointed that my company moved from United Health Care to this cheap insurance UMR. The app is terrible compared to the app of UHC. The website is also cheap and low level quality. Overall you can’t find anything, you have basic and ultra limited information. Terrible experience. When I click to see my claim, it’s redirecting me to the website, outside the app! And then I see an error page. When I want to email the customer service, it’s showing a message box, not the real email. There is no indication on my FSA balance or remaining deductible. Not sure what they can do, expect change to a new website and new app, and by taking example on United Health Care? ???? Worst iPhone app and insurance.
Review by General.13 on MyQHealth - Care Coordinators.