Overall positive but found a kink that needs to be fixed! – Bon Secours 24/7 Review

I originally tried to connect with an available doc listed with no patients ahead of my around 10:55 pm, but didn’t finish filling out my info until 11:01. I waited 30 mins before finally canceling because I was supposed to be the next person the doc was seeing. Once I canceled, I saw that she was actually offline now. She must have finished at 11 - but the app never informed me that I was waiting on no one after 11 pm. I tried again the next day in the middle of the afternoon. I waited probably ten mins on a doc who was also listed as “available” when I chose her. She was helpful, knowledgeable, and efficient. My prescription was sent to my chosen pharmacy after a 5 min chat.
Review by erin1570776 on Bon Secours 24/7.