Unauthorized Charge – Apple Support Review

APPLE SUPPORT HAD THE WORST CUSTOMER SERVICE EVER. I KEEP GETTING BILLED FOR AN APP I CANCELED SND UNSUBSCRIBED 2 MONTHS AGO. I GET ON THE APPLE SUPPORT APP AND CHAT WIT JENNIFER AND SHE DID NOT RESOLVE MY ISSUE. SO I CALLED APPLE SUPPORT AND ONCE EXPLAINED MYSELF ALL OVER AGAIN THE REPRESENTATIVE CUT ME OFF AND WAS VERY RUDE AND UNPROFESSIONAL SHE STARTED SCREAMING AT ME AND TOLD NE I WAS NOT ABLE TO GET A REFUND ON THE PURCHASES. I THAN ASKED TO SPEAK WITH A SUPERVISOR AND SHE HANGS UP ON ME. I JUST CANT BELIEVE THAT APPLE SUPPORT TREAT VALUED CUSTOMERS THE WAY THEY DO. APPLE SUPPORT DOES NOT CARE ALDO APPLE SUPPORT REPRESENTATIVES HUMILIATES THEIR VALUED CUSTOMERS.. SAD THING IS APPLE SUPPORT NEVER GONE DO ANYTHING ABOUT THE WAY VALUED CUSTOMERS ARE BEING TREATED POORLY BY THE REPRESENTATIVES AND CHAT TEAM SUPPORT
Review by IamsoJuJubeans on Apple Support.