Customer Service Issues / Non Working Camera’s after app update. – Lorex Secure Review

Worst customer service ever. Lorex recently put out updates for their Lorex Secure and Flir Secure apps for iPhone and IPad. After downloading the updated apps, I could no longer access my cameras. After notifying Lorex, they took almost two weeks to respond. I spent approximately two hours on the telephone with a technician today and he was unable to resolve my issue. He has turned the matter over to their “level 3” technicians. Who knows when I’ll hear from them.
Review by lorex stooge on Lorex Secure.