It was an F before, I give it a C now. – Starbucks Review

Pros: - Mobile orders when you’re in a rush. - You can easily re-load cards. - You earn rewards. Cons: - The app doesn’t refresh real-time. The balance doesn’t update and you might think you have money to pay, but you don’t. - Re-ordering favorites doesn’t seem as user-friendly as you’d think. - The app takes too long to load sometimes. - On the baristas’ end, they don’t seem to notice customizations 80% of the time. If you ordered a drink with extra something or a pastry not warmed up, they never follow instructions. Not sure how the app shows that information to them, but it’s obviously not working. - For such a big, successful company like Starbucks, I expect a better app.
Review by LoopyLA7777 on Starbucks.