The 3-star rating explained – PDF Converter by Readdle Review

Adobe Acrobat has been my choice for desktop conversion to PDF format for years. I gladly payed Adobe for each upgrade to Acrobat until Adobe chose to offer it as a subscription service as Acrobat DC. Then, in past months, Adobe announced it would no longer provide support for Acrobat XI. My time online now is dominated by Apple iPad and iPhone. I found a bundle of apps by Readdle that would cover my needs: PDF Expert, PDF Converter, Scanner Pro, and Printer Pro. Except for PDF Converter, the remaining apps have worked very well. PDF Converter is the one app out of the bundle that has failed repeatedly. It is also the one app I use constantly. When PDF Converter encounters a file too large to convert, it will notify the user to open the file to be saved directly in PDF Converter. When selected PDF Converter opens to its “Clipboard” where it is displayed with a choice to “Convert.” This process worked. Somewhere between app updates and iOS updates, the “Convert” selection would cause the app to “crash.” In many cases, the file had been converted to PDF. PDF Converter would then need to be restarted to view the PDF. Seamless conversion to PDF and then returning to the app from which it initiated was no longer available. The support for PDF Converter was there and tried to be helpful, to no avail. Many iterations of the crash occurs presently. It sometimes works as designed, but more often it “crashes” to the iPad icon screen without the file conversion. I’ve found work arounds that require lengthy diversions in time to get an article into PDF format for saving in PDF Expert. I don’t think READDLE is fully responsible for app “crashes.” Apple and iOS have a share, however, to what extent, I am not fully aware. READDLE support last left me hanging by saying, “the problem will be forwarded to the developers.” I would be notified if any additional information became available. Weeks out of contact have not produced any further assistance or understanding. READDLE’s PDF Converter is a “5-star” app when it works, but every attempt to use it, is a trip into the unknown. READDLE apps and bundles are paid apps, but this isn’t about the money. It’s about having an incomplete product suite that provided the best answer to Adobe Acrobat.
Review by Williamj1946 on PDF Converter by Readdle.