Subscriber gets locked issue – People Magazine Review

Why is the a lock on my issue on my iPad, when Apple is indicating I’ve paid for a subscription? And it isn’t locked on my iPhone. And I received notification the the new issue is available. Clearly, your app has major problems. And the rating indicates it has been going on for a while. When are you going to address? People passes the buck to Apple on this, but it sheds negative light on both.
Review by where's my iPad issue on People Magazine.