Just ok – Avia Ascend Review

I redid my review from last December. This app was broken for 3 months. You could not pair it to the Avia tracker the whole time it was broken rendering it useless. Customer care would not respond and their email address on here came back as invalid. Well they finally fixed the app after I personally contacted the company to tell them it was broken in the iPhone store. . It is now working but the devices themselves are always disconnecting from Bluetooth. Every morning when I wake up it says not paired and I have to manually connect it via my Bluetooth. If I walk away from the tracker out of Bluetooth range and then walk back near it in range, it disconnects and will not auto reconnect. Again, you have to manually reconnect it to your Bluetooth over and over daily. Also the wake up feature through the app is no longer working. It used to work to wake you up with a vibrate alarm. I’ve tried it a dozen times and no matter what time you set it never wakes you. There hasn’t been an update since I contacted them last December. It’s like the i.t. department for Avia doesn’t monitor this app or messages to fix issues with it. I’m going with a Fitbit next time :( I own 2 of the Avia fitness bracelets and both disconnect from Bluetooth every few minutes. It’s not my phone. I tried 2 different iPhones with same result
Review by Cpf Stifler on Avia Ascend.