Not Up to LLBean’s Standards – L.L.Bean – Outdoor Outfitters Review

I love LLBean’s products and have been a loyal purchaser for over 30 years. Which is why it makes it so hard to rate their app so low! I have had so many issues with this app that I just use their website instead. Here are just three of the issues I have with app. First, for some reason I have never gotten either Fingerprint ID or Face ID to work with this app (on different phones even). It IDs ok but then it auto fills the login email with null and a partial password so it never logs in. This happens over and over on different phones so I have to disable it. Second, when using the scanner to read a gift card it read the bar code ok, filled in a number, then said it was an invalid number and pin when I went to apply it. After comparing the number to my card, for some reason it prepended the number with extra digits. When I deleted those extra digits it worked fine. So another “app benefit” that didn’t work right. And finally performance is generally so slow. It is constantly refreshing and waiting on pages with a spinning dot circle graphic that should become the new LLBean logo! I want to use this app but these are only three of many other performance and UI issues. So website for now...
Review by flybone89 on L.L.Bean – Outdoor Outfitters.