What’s the point of this app?!? – Barnes & Noble – shop books Review

I’m standing in the store and I need to find a book on card games. I open the app and try searching, it asks me to use my location - fine, it finds a couple of books - great point me in the direction...but no, it can’t tell me where in the store to find the book. I try the reserve in store option with fading hope and the app ASKS FOR MY ZIP CODE!! I’m standing in the store and I allowed you to access my location and you still can’t tell what store I want to search in? Useless!! 7 min fiddling with the app and I had to go to the help desk to ask a VERY grumpy woman where to find a book of card games and she types that in and says I don’t have any book by that name!! I explained I wanted a book OF card games... the app is as incompetent as the staff. It’s like they want me to shop at Amazon.
Review by CharmingPiper on Barnes & Noble – shop books.