Great idea, but not reliable – Wag! - Dog Walkers & Sitters Review

At first I thought Wag was a godsend. I was in need of a dog walker who could come by last minute while I was in the hospital. My first walk with them was great, but then the nightmare began when I got a message in the morning that my morning walker had cancelled. I was willing to give it another try because of the ease of use and they were eventually able to find a walker to take out my beloved pooch. A couple weeks later I again tried using Wag and although given an estimated time to confirmation time of 15 minutes, they weren’t able to find a walker until 5 hours later, at which point the walk was no longer even needed. Then the following day my scheduled walker just didn’t show up and they couldn’t find a replacement. Although the idea is great and the app easy to use, the lack of reliability and poor customer service really does it in. I hope that they can improve these issues because the premise is brilliant!
Review by Lazylatenight on Wag! - Dog Walkers & Sitters.