Best Customer Service – Warby Parker Review

You would think one of the drawbacks of buying eyeglasses online vs. at an optical shop would be less customer service. But Warby Parker has given me superior customer service, well beyond anything I have seen anywhere else. The “chat” feature they have via your text message app is brilliant. They respond very quickly and do it as if they are a good friend of yours instead of just an employee. The app is so user-friendly and the buying process is hassle-free. I love this company!
Review by MacMan9876 on Warby Parker.