Bad deceiving booking policy and buttons – Wag! - Dog Walkers & Sitters Review

Their app is so unclear when it comes to booking a grooming. There is no confirmation button before booking. I had just had surgery and was looking into pricing. Pushed by accident a grooming due to the fact the site does t warn u if a confirmation before the next page. I immediately called and no one answered. They had some robot texting me saying they would not waive the cancellation fee of $40 dollars. The site doesn’t allow u to delete either ur credit card in file or the account without contacting them directly. Both times they walked my dog they walker was way to confident in waking on our property so our dog became nervous. Wouldn’t recommend them. Find a private dog walker and other Moblie pet wash people before getting locked into their policies. Not cool!
Review by miat888 on Wag! - Dog Walkers & Sitters.