DO NOT USE WAG – Wag! - Dog Walkers & Sitters Review

I started my Wag! experience on their Desktop site, which is possibly the root cause of my issues, but there is NO REASON FOR DESKTOP AND APP FUNCTIONALITY TO BE SO OUT OF SYNC!!! This company is awful. They send you auto-scripted texts but don’t actually address your responses. They do not answer their phone or return calls, they claim you can meet the walker in person prior to the first walk but there is literally no way to do so. They force you through the “shopping funnel” of scheduling a walk with no way to go back and make adjustments, and I just had to pay a $10 cancellation fee because of how they structure their site and refuse to be available for clients or communicate. Overall, Wag! is shady, their user experience on the site is horrendous, and I would not recommend them to anyone. DO NOT USE!
Review by lnt920 on Wag! - Dog Walkers & Sitters.