Error message – Joy - Money App Review

I was really excited to start using this app after reading all the reviews & what the app entailed. I answered all the question and was assigned my personal bot. When I go to add my bank account I keep getting an error message. I’ve tried several times & is still getting the same error. I even double checked to make sure I wasn’t entering the wrong password but that wasn’t it. Very disappointed that I couldn’t start using the app because of this.
Review by Davinayvonn on Joy - Money App.