Won't connect to my DVR anymore – Lorex Secure Review

All of a sudden now, when I attempt view my cameras remotely from my iphone using either the Lorex Secure app or the FLIR Cloud app, it says "failed to connect," "unable to reach device," or "this device is offline." However, I can access the cameras using the FLIR Cloud application on my laptop which shows that they are in fact "online." Please fix this bug. The entire $1.5K system is useless without this app.
Review by Dae1er on Lorex Secure.