$5 fee for canceling insanely long wait – Lyft Review

What a way to punish us for connecting with a driver that’s not even in the same city. And I know the wait times are never what your app says. It’s always longer. Can’t believe you forced me to pay $5 to cancel and order a different ride. Also, the app is getting worse by the day. I use it often and the wait times a terrible, and I think the app does a horrible job sending the driver on the weirdest routes. Only reason why I haven’t switched to Uber is because of their reputation, history and shady stuff they’ve done in the past.
Review by yakru on Lyft.