Infuriating app – Target Review

You would think a multi billion dollar company like Target could invest in decent app and web development, but apparently that’s too much to ask. Scanned my cartwheel barcode at self checkout and it applied two manufacturer coupons but not the 25% off for Covergirl mascara. I brought this to the attention of the associate, who assured me that it had been applied and would be reflected on the receipt. Of course he was wrong, because even Target employees don’t understand how this garbage app works. I had to go to customer service to get the discount applied and they eventually gave up and just gave me $2 so I would go away. The whole checkout process literally took 20 minutes for 6 items because the app is slow and glitchy and the store associates don’t know what to do with it. It takes minutes to load the cartwheel coupons and barcodes. It times out/has error messages often. There is no excuse for this. I’m quite certain Target paid for the positive reviews in the App Store because there is no way anyone rated this app highly. It makes me not want to shop at Target anymore, which I’m pretty sure is the opposite of what you’re trying to accomplish. Fix it.
Review by ShopaholicsAnonymous on Target.