What does it do? – Joy - Money App Review

I signed up for an account, went through the entire experience, linked my bank account, and created a savings account. Then it asked me to rate some purchases which were mostly credit card payments and then that was it. Now when I press most of the buttons my phone has haptic feedback but the app does nothing. I tried closing my account but it requires that I email, and I didn’t get any response. What even is “bank level security”?
Review by Michael62492 on Joy - Money App.